Terms of Service

These Terms of Service (“Terms”) govern your access to and use of complypages.com and ComplyPages services.

ComplyPages is operated by Bobook Limited, Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland.

By accessing the website, requesting a snapshot, using a report, purchasing a service, or otherwise engaging with ComplyPages, you agree to these Terms.

If you use ComplyPages on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

ComplyPages provides practical accessibility QA and EAA-readiness support for public website transaction flows.

Services may include:

The exact scope of any paid service will be described in the applicable order, proposal, statement of work, checkout page, email confirmation, or written agreement.

ComplyPages is intended for business and professional use. It is not intended for consumer, household, emergency, safety-critical, medical, or critical infrastructure use.

ComplyPages does not provide legal advice, legal opinions, certification, or guarantees of legal compliance.

Reports, snapshots, recommendations, and website content are practical accessibility QA materials. They are not a substitute for legal advice, a full manual accessibility audit, procurement certification, or regulatory assessment.

For more information, see our Legal Disclaimer at /legal/disclaimer.

You are responsible for:

You remain responsible for your website, content, services, users, legal obligations, and business decisions.

ComplyPages is designed to review public website flows using safe methods.

Unless separately agreed, we do not:

You agree not to use ComplyPages to scan websites or systems that you are not authorised to assess.

For more information, see our Scanner Ethics Policy at /legal/scanner-ethics.

A free snapshot is a limited, introductory review. It may include a small number of visible observations from one public website flow.

A free snapshot is not a full audit, legal assessment, certification, or guarantee that additional issues do not exist.

We may refuse, limit, or decline a free snapshot at our discretion, including for technical, ethical, security, abuse-prevention, or capacity reasons.

Paid services may be provided under a proposal, invoice, subscription, order form, email confirmation, statement of work, or separate agreement.

Unless otherwise agreed:

If retesting is included, we will retest the specific findings or flow states described in the applicable report or order.

Retesting does not guarantee full compliance, absence of other issues, or future non-regression.

If monitoring is included, we will review selected flows at agreed intervals or using agreed triggers.

Monitoring is limited to the selected scope and may not detect every issue, change, outage, regression, or accessibility barrier.

You retain ownership of your website, brand, content, and materials.

You grant ComplyPages a limited right to access, view, capture, process, and document relevant public website content solely to provide the requested services, generate reports, perform retests, monitor selected flows, and maintain service records.

ComplyPages retains ownership of its website, software, methods, templates, report formats, documentation structure, know-how, brand, and service materials.

Subject to payment and these Terms, you may use ComplyPages reports internally for your organisation and share them with your developers, agencies, suppliers, legal advisers, or accessibility consultants for the purpose of reviewing and improving the relevant website.

You may not resell, white-label, publish, or redistribute ComplyPages reports as your own service unless we agree in writing.

If either party receives non-public business information from the other, it must use reasonable care to protect that information and use it only for the purpose of the relationship.

This does not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.

Our processing of personal data is described in our Privacy Policy at /privacy.

Where ComplyPages processes personal data on behalf of a customer as a processor, our Data Processing Addendum at /legal/data-processing-addendum may apply if incorporated into the relevant agreement or otherwise agreed in writing.

You must not:

We aim to provide a useful and reliable service, but we do not guarantee uninterrupted availability, error-free operation, or that all features will always be available.

We may modify, suspend, or discontinue parts of the service where necessary.

To the maximum extent permitted by law, ComplyPages services and website content are provided on an “as is” and “as available” basis.

We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance, except where such warranties cannot be excluded under applicable law.

To the maximum extent permitted by law, ComplyPages and Bobook Limited will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, business, goodwill, data, or regulatory penalties.

Unless otherwise agreed in writing, our total liability for any claim relating to paid services is limited to the fees paid by the customer to ComplyPages for the specific service giving rise to the claim during the three months before the event giving rise to liability.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless ComplyPages and Bobook Limited from claims, damages, losses, liabilities, and expenses arising from:

We may suspend or terminate access to ComplyPages if you breach these Terms, fail to pay fees, misuse the service, create security or legal risk, or request scans outside authorised scope.

You may stop using the service at any time. Termination does not affect payment obligations, confidentiality, data protection, intellectual property, disclaimers, or limitations of liability.

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

Material changes may be communicated by email or website notice where appropriate.

Unless a separate written agreement states otherwise, these Terms are governed by the laws of Ireland.

The courts of Ireland will have jurisdiction, except where applicable law requires otherwise.

Legal contact: legal@complypages.com General contact: hello@complypages.com

Operator: Bobook Limited, Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland.